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Home » Remote Collection

Remote Collection

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Remote Forensic Collection Services By Lawyers for Lawyers

With our remote electronic evidence collection services, our forensics specialists collect, preserve, and produce your electronically stored information (ESI) for your client, opposing party, and third-party witnesses.

We ship our Black Box Remote Collection Unit to your home or office – you do not have to mail us or be without your phone, tablet, or computer. Flat-fee pricing; no forensic expert hourly billing.

ESI collection device - black box unit shipped nationwide in the USA
Portable ESI Collection: Nationwide Data Collection Made Easy

Conveniently Serving all 50 United States 

With the endurance of remote work, preserving data from devices in multiple locations poses a challenge for many companies. Our Black Box offers a convenient solution! We specialize in the forensic collection of evidence from smartphones, tablets, computers, and cloud accounts across the United States.

Free FedEx/UPS shipping direct to your office, home, or other location. Please call us before 3:00 any weekday and we can usually ship a Black Box the same day.

 

Remote Collection Anywhere with our Black Box

Who We Help

Using our proprietary Remote Collection Unit, we obtain remote collections for law firms, individuals, businesses, governments, school districts, non-profits, unions, and other organizations in all 50 states.

Transparent Flat Fee Pricing

How much will it cost? See our prices here. No more forensic expert hourly billing. Flat fees for each device or account collected. You do not pay extra for standard shipping, data storage, hourly rates, or per gigabyte fees.

Preserve Your ESI Anywhere it Resides

Preservation is essential – avoid sanctions! Data on phones or computers can be lost, stolen, or rendered inaccessible due to inoperable devices causing. Losing essential evidence for litigation can be catastrophic for your claims and defenses, and may even lead to sanctions. Collect and preserve fast and early with our Black Box to prevent spoliation claims and sanctions against parties and their lawyers.

Easy-to-Use Remote Collection Unit 

As easy as 1 – 2 – 3!

1 – Plug into power.

2 – Plug into your internet.

3 – Plug in your phone.

We do the rest.   

Remote Collection (How it Works)

How Does Remote Collection Work?

Our remote forensic evidence collection relies on a variety of software, but our primary forensic software is Cellebrite. Cellebrite is a leader in mobile forensics and is used by law enforcement agencies throughout the United States and internationally.

How Long Does it Take?

At a convenient time, we will walk you through the Remote Collection Unit set-up and tell you when to connect your phone. We then remotely manage the forensic collection. Typically, the actual forensic collection takes 2-4 hours. When we are done, you return the Black Box to us using the prepaid shipping label. Upon receipt, we process and cull the data to send you a complete Evidence Report. On average, it takes about two weeks from when you order the Black Box until you receive your evidence reports.

Fully Defensible Collection

Our equipment, collection, and preservation procedures ensure your forensic evidence is fully defensible and admissible. We create forensic images of the storage media, making a bit-for-bit copy of files and use hashes to verify data integrity. These measure maintain the original state of the evidence to establish a reliable chain of custody. Additionally, we retain all digital evidence on encrypted storage drives inside our remote collection unit so it is safe and secure. Also, no one can access or control the unit – there is no screen, keyboard, or mouse. We are available to make declarations or expert witness testimony as needed.

image of gavel concept of legal defensible collection of Electronically Stored Information (ESI)

Enhanced Privacy & Security

We employ robust security measures to protect your data. For example, our remote collection unit uses encrypted storage, and we use secure data transmission protocols.

What Devices, Accounts, and Evidence Can We Collect Remotely?

We offer a comprehensive range of e-discovery and forensic data collection services. Our defensible collections recover evidence from several familiar sources. The top three most prevalent sources are mobile phones, computers, and email accounts.

Remote collection of computer, phone, tablet, email, and cloud accounts
Remote collection of computer, phone, tablet, email, and cloud accounts

Remote Collection of ESI Evidence from Electronic Devices

However, new data types are coming out all the time. For example, as companies rely on new solutions and technologies, the universe of data types where you may find responsive evidence multiplies. Additionally, any new platform may have video recordings, chats, or documents.

Employment discrimination, contract disputes, and other business litigation mean companies must locate where potential evidence resides and preserve it appropriately. Our remote collection solutions remain responsive to this rapidly changing environment. See below for common sources and evidence types we can help with.

Phones & Tablets

The wealth of data generated by phone users daily makes them the most frequently requested device for securing ESI.

A black box unit connected to a smartphone, collecting data remotely
Keep your phone! we forensically collect phone data remotely with our Black Box

iPhones

Androids

Samsung

iPads

Android Tablets

Common Phone & Tablet Evidence Types

Icons representing email, text message, call log, Twitter, browser, and contacts data types
Remote Collection of Email, Text Messages, Call Logs, Twitter, Browser History, and Contacts.

Text Messages

Phone Metadata

Photos & Images

Videos

Voicemails

Phone Call Logs

Contacts

GPS & Locations

Phone Internet History

Mac & Windows Computers

We do not discriminate between OS and Windows-based users. Get your digital evidence from almost any desktop, laptop, server, or computer application.

Black box device for remote forensic data collection on Mac and Windows computer systems
Our Black Box Unit: Forensic Remote Data Collection for Mac and Windows Systems

Mac Computers 

Windows Computers 

Servers 

Common Computer Evidence Types

Computer Metadata

Word, Excel, PDF files

Internet History

Computer Web Bookmarks

Computer Log Files

 

Internet Routers

Internet router collections and analysis is often used in our counter surveillance cases to identify suspects by reviewing log files, connected devices, and incoming and outgoing traffic, including IP addresses of where information is being sent.

Black box unit connected to internet router, enabling remote analysis
Black box unit connected to internet router, enabling remote analysis of router

Email Accounts

Collect, preserve, and produce all email message content and attachments. Smart culling with date filters, keywords, and participants helps you hone in key documents quickly!

Email Messages and Attachments

Online Accounts

Businesses are not the only ones impacted by the new data types. We are also seeing growth in data types and individual requests for social media collections. Some recent examples include:

  • Twitter postings in an excessive use of force claim against a police officer;
  • Facebook and Instagram postings in custody battles.
  • WhatsApp messaging in traffic accidents.

Social Media

Cloud Storage

Google Docs & Sheets

Can You Recover Deleted Data?

One of the most common questions we get is about deleted data. Cellebrite, the best mobile forensic software available, gives us the best chance to recover deleted data from phones.

It is hard to predict when or if deleted information on a phone is recoverable. Typically, it depends on many factors, including:

  • Make and model of the phone;
  • Operating system version;
  • How long ago was the information deleted;
  • What data type was deleted (e.g., text data or photos/videos); and
  • How full is the data storage on the phone, and whether there is a lot of free space.

 

What Cases Are Good for Remote Collection?

Any case that may have relevant ESI! For example, communications tend to be involved no matter the type of case. From criminal charges, divorce and custody battles, to business litigation – text messages, chats, and emails are often relevant. We can remotely collect these from phones, computers, and email servers, or wherever the ESI resides.

Common Case Types:

Employment Law to prove or disprove allegations of sexual harassment, racial discrimination, or wrongful termination.

Family Law cases to negotiate property division, spousal support, custody arrangements, or identify hidden assets and accounts when there has been financial infidelity.

Business Litigation for contract disputes, business valuation concerns, and more.

Criminal Law for defense or prosecution.

Personal Injury Law such as GPS location data or other phone interaction data for traffic accidents.

Class Action cases with large amounts of ESI to review and manage.

Intellectual Property cases with copyright disputes or trade secret theft.

Probate Administration where there is a will contest or need to identify assets for probate.

Improve Custodian’s Preservation Compliance With Remote Collection

Privacy guarantees and convenience significantly increase custodian cooperation and compliance with preservation obligations.

Primarily, people worry about the data on their phones. We offer targeted production with our discovery protocols to assure custodians that only responsive items are subject to review.

Secondly, no one likes to hand over their phone to a forensic examiner for hours, let alone days on end. With our remote collection services, custodians keep their phone at all times!

Remote Collection FAQ’s

What is the best way to collect email evidence?

Do we need a separate Black Box for every device?

Do I need to pull in our IT department to facilitate the collection?

What if the device is set to a language other than English, such as Spanish, Tagalog, or Vietnamese?

Learn more about digital evidence here:  

  • Digital Evidence and Forensics 
  • Recovering and examining computer forensic evidence 
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